Six IT Trends to Watch: Insights from the NITIC BILT
Stay ahead of the ever-changing IT landscape! Here are six key trends shared by the NITIC BILT:
- VoIP is so commoditized and cloud-based now– soon you will log into VoIP and treat it like an app, rather than as an underlying technology. The days of troubleshooting “phones on desks” are over. Notice that AT&T is pulling out of the phone landline business. VoIP is becoming more and more of a specialty. If students are curious about VoIP, it may be better to let them explore it on their own rather than include it curriculum.
- AWS and Azure remain the king of cloud providers, but that doesn’t mean Google won’t become more widely adopted in the future.
- Not only are IT workers being asked more and more to use expert systems within a large language model, but they need to know how to intelligently look at the results and make sure the output isn’t a “hallucination.” That is, is what the LLM providing making sense? This often means knowing how to go to a known valid source to verify the data.
- “Microservices and containerization are the future.” More and more, companies exist solely in the cloud; there is no physical infrastructure. For now, Kubernetes and Docker are the most popular orchestration tools.
- Within three years, most businesses – including small businesses – will use log consolidation tools like Splunk rather than reading and analyzing network logs manually. For now, using those kinds of tools, including emerging AI Ops, happens mostly in large enterprise, but that will “trickle down” soon.
- As businesses move to the cloud, new hires often show a lack of understanding of physical hardware. One employer lamented that some his employees have “no concept” of where data is stored physically or how to back it up. Not only is the location important, but also the laws that govern that location. Where is the data stored and in what state?
Check out the full handout with resources: Trends Results Summer 2024 PDF